Tip menu functions
There are 5 options to choose from in your terminal’s Tip Adjustments menu.
Menu Item Functionality
1. ADD TIPS
This option allows you to add your customer’s tip (or change a tip that
has been incorrectly added) to the credit or charge card transaction.
2. LIST STORED TRANS
This option will print a list of all current credit and charge card
transactions that you can add a tip to or adjust. This report, known as
a “Tipping Transaction List”, allows you to confirm that your tips have
been added correctly before
completing a Batch Upload.
3. BATCH UPLOAD
A Batch Upload sends all stored credit and charge card tip
transactions to the Bank ready for processing (whether a tip has been
added or not). Once the Batch Upload has been completed, no further
adjustments can be made to your tips.
4. DELETE TIP TXN
This option deletes the TOTAL purchase transaction value along with
the tip if one has been added.
5. TIP TOTALS
If you have Server ID enabled on your terminal, you can print either a
Tip Totals Report or Tip Server Report (after completing a Batch
Upload). The reports break down tip transactions by tip number,
amount and Server ID.
To get to the Tip Adjustment menu on your terminal, follow the steps below.
Terminal Display Response
COMMONWEALTH BANK
EFTPOS
READY
AUTH XPOS MANUAL
Press the blue function key.
1. EFTPOS
2. TERMINAL
Select 1 EFTPOS.
1. DUPLICATE RECEIPT
2. TOTALS
3. SPECIAL FUNCTIONS
MORE
Select yellow function key below MORE.
Note: If you select 2 Totals you will get the option to print
3 Cumulative Totals report or 4 Shift Totals report.
4. TRAINING
5. TIP ADJUSTMENTS
Select 5 Tip Adjustments.
1. ADD TIPS
2. LIST STORE TRANS
3 BATCH UPLOAD
MORE
Select the number of the option required, or the yellow function key
below MORE.
4. DELETE TIP TXN
5. TIP TOTALS
BACK
Select the number of the option required.
If you choose 5 Tip Totals you will get the option to choose between
1 Server Tips (Server Tip Report) or 2 Server Totals (Tip Totals
Report)
(20 pages)
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