Commonwealth INGENICO 5110 User Manual download pdf (Page 12)

You can enable tipping on both the EFTPOS PLUS and EFTPOS MOBILE terminals,

by allowing your customers to add a tip (gratuity) to the sale amount when they pay

with a debit, credit or charge card (American Express, Diners or JCB).

Tipping is now available to you in two ways – Deferred Tipping and

Pay@Table Tipping.

• Deferred Tipping is when the terminal will print a tip line on the purchase receipt

to allow your customers to add a tip to the sale amount. After your customer has

written a tip amount onto the purchase receipt, you then need to enter the tip

amount manually into the terminal to complete the transaction. This only applies

to Credit and Charge Cards.

• Pay@Table Tipping allows you to complete the transaction including the tip at

the cardholder’s table. With the introduction of EMV, cardholders are more likely

to want the transaction to be performed in front of them. A mobile EFTPOS

solution allows you to provide this choice and control to your customers.

Tipping

PURCHASE XXX

TOTAL: $10.00

TIP $2.00

ENTER AMOUNT AND OK

If ‘Deferred Tipping’ and ‘Pay@Table

Tipping’ parameters are enabled, the

terminal will prompt for adding of a tip.

The cardholder will enter the amount of

the tip and press OK. If no tip is to be

added, the prompt can be by-passed

by pressing OK.

Note: For more details about tipping please refer to your EFTPOS Plus & EFTPOS

Mobile Supplement Operator Guide V2.59

If you don’t have tipping and would like to enquire about having tipping functionality

on your terminal, please call us on 1800 230 177, 24hrs, 7 days a week.

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Commonwealth INGENICO 5110 User Manual Page 12